Customer Support
VivaSoft has a strong track record in delivering high value to our clients. VivaSoft has many examples where
we have supported the rapid benefits realisation of our applications and are also in an enviable position whereby we can claim
that all of our past implementations are considered highly successful. Our clients all have a high regard for our applications.
As a business VivaSoft is quite prepared to take actions that have a negative impact on our profitability in order to deliver
value to our clients. This commitment to achieving our client’s goals is one of the reasons for repeat business from our clients
and the foundation of our business development strategy, which is to grow our business through forming effective relationships with
our clients.
VivaSoft considers an application implementation successful only when the expected benefits have been realised by the client
and not before. VivaSoft also ensures that focus on benefit delivery is maintained throughout the client’s use of the application.
To make this happen VivaSoft places great emphasis on having the right people, processes and systems in place to meet and exceed
our clients’ expectations.
VivaSoft has a large and expanding team of consultants who support the implementation and on-going support of our applications.
These resources include consultants who have Public Safety operational, TETRA radio and weapons asset management experience.
VivaSoft World
To provide a cost effective and enjoyable support experience for our clients VivaSoft has created a section within this website called
VivaSoft World. This area is dedicated exclusively to VivaSoft clients who are contracted to use the VivaSoft Support
Service. To gain access we ask that you kindly complete the simple registration process and once you have a username and password you can
then log-in and enjoy!
Registration
To register for VivaSoft World click here.